Deux Belettes will be temporarily closed from June until December 2022. During that time we will be unable to take bookings or host events.
Due to recent floods in the Northern Rivers region of NSW, Deux Belettes sustained storm damage which we need to repair. We’ll also be taking the opportunity to carry out extensive renovations during our closed time.
We appreciate this will be disappointing for some, but we need to make sure that the property is repaired to the highest standards. For safety and guest experience reasons, we have no choice but to close during this time. Rest assured, we’ll be back better than ever!
Events bookings and dates
We’ve also received a high amount of enquiries for future event bookings which we’ve had to decline. Unfortunately this is out of our hands, it has been due to the pandemic over the last 2 years. We had to postpone events and weddings since the start of the pandemic due to lockdown and restrictions. Since restrictions were lifted, those postponed events obviously get priority (some have been waiting nearly 2 years after having to cancel their dream day due to the pandemic).
Telephone & internet issues
Due to recent flood and storm events, the internet and phone lines at Deux Belettes have been very intermittent. This again, is out of our hands and we appreciate that it is as frustrating for you as it is for us. We have had complaints as the phone signals can drop out mid-call, this is obviously not the customer service we wish to provide. We would appreciate your patience with this issue and hopefully the local phone and internet service providers will have the problems fixed in the near future. Please allow extra time for us to respond to your enquiries, email or social media messages are the best option as we will be able to see them eventually and we will respond to you ASAP.
Finally, thank you for your interest in our property for your next event. Your enquiries are important to us and thank you again for your understanding and patience.